Terms & Conditions and Privacy Policy

TERMS & CONDITIONS

Cancellation/booking amendment terms and conditions

·  If you cancel your booking less than 24 hours prior to your booking time, then you may* be charged $50 per person.

·  If you arrive with less than the confirmed number of guests without informing us 24 hours prior to your booking then you may* be charged $50 per non-attending guest.

·  If you do not arrive for your booking, you will be charged a $50 per person no-show fee.

* We appreciate there can be situations out of your control that may prevent you from being able to inform us of changes 24 hours prior to your booking. Therefore, please call us on 909 7215 to discuss any cancellation or amendment to your party numbers within our 24 hour cancellation/booking amendment period.


PRIVACY POLICY

We collect personal information from you, including information about your:

  • name
  • contact information

We collect your personal information in order to:

  • create a booking

We keep your information safe by storing it in encryted files and only allowing certain staff to access it .

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at marketing@onetreegrill.co.nz.